Frequently Asked Questions
Everything you need to know about your 361° performance gear.
How do I determine the right shoe size for 361° footwear?
We recommend referring to our official Size Guide available on each product page. Our performance running shoes generally fit true to size, but we suggest measuring your foot in centimeters for the most accurate match across international sizing scales.
What is your return policy for performance apparel and shoes?
We offer a 30-day return policy for all unworn items in their original packaging. Please ensure that tags are still attached and the footwear shows no signs of outdoor use to qualify for a full refund.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your package's progress from our warehouse to your doorstep.
Do 361° running shoes feature specific stability technology?
Yes, many of our models incorporate proprietary technologies like QU!KFOAM and morphit systems designed to provide superior cushioning, responsiveness, and medial support for various gait types.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure and seamless checkout experience.
Can I cancel or modify my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel an order within 30 minutes of placement through your account dashboard. After this window, we are unable to make changes, but you may initiate a return once the item arrives.